{"lang":"en","first_name":"Dean","last_name":"Hotard","sex":"Mr","company":"","tel":"19856373706","identity":"End User","email":"hotard1@bellsouth.net","street":"144 Fantastic Blvd","city":"Raceland","state":"La","zip":"70394","country_en":"USA","service":"Contact with Sales","service_other_check":"1","service_other":"Hi, just received my UA flooring. A couple of issues, My vendor ordered the oc 7530 th which was suppose to be a match to UA flooring I already have in my home which I am very satisfied with. It was a 4 3\/4 wide plank with a high gloss and great definition of hickory. I received a 7 inch plank with a satin finish and little grain definition. The floor I received does not look anything like my original floor or like the floor in you pictures on the website. I am attaching pictures of the new floor installed and my original floor and a copy of what is on your website. Could you please advise as to why so much difference between what is advertised and the product I received. Also do you still make it in a 4 3\/4 wide board. I was told that you do not.","how_know_other_check":"0","how_know_other":"","info":""}