{"lang":"en","first_name":"Judy","last_name":"Killen","sex":"Miss","company":"","tel":"5044951904","identity":"End User","email":"jakillen@cox.net","street":"7312 Windsor Dr","state":"Louisiana","city":"Harahan","country_en":"United States","service":"Contact with Sales","service_other_check":"1","service_other":"My G922 flooring scratches easily. How do I remove these scratches?","how_know":{"3":"Introduced by Designer\/Friends"},"how_know_other_check":"0","how_know_other":"","info":"Judy Killen.   My floors began showing scratches immediately after install and continue to scratch easily. Please give me suggestions as to how to deal with this issue."}